Refund policy
At Knockout, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.
30-Day Return Policy
We offer a 30-day return policy, which means you have 30 days from the date you receive your order to request a return.
To qualify for a return, your item must be:
- Unused and unworn
- In its original condition
- With all original tags attached
- In its original packaging
- Accompanied by your order confirmation or proof of purchase
How to Start a Return
To request a return, please contact our customer support team at
Email: knockoutgymwear@gmail.com
Once your return request is approved, we'll provide instructions on how and where to send your package.
Return Address:
Knockout Gymwear
800 Governors Dr, Apt 2
Winthrop, MA 02152
United States
Please note: Returns sent without prior authorization will not be accepted.
Damaged, Defective, or Incorrect Items
Please inspect your order as soon as it arrives.
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery at knockoutgymwear@gmail.com. Include your order number and photos of the item so we can resolve the issue as quickly as possible.
Non-Returnable Items
The following items are not eligible for return:
- Personalized or custom-made products
- Gift cards
- Clearance or final sale items
- Products that have been used, worn, washed, or damaged after delivery
If you're unsure whether your item qualifies for a return, please contact us before sending it back.
Exchanges
We currently do not offer direct exchanges.
If you'd like a different size, color, or product, simply return your eligible item for a refund and place a new order.
European Union Customers
If your order is delivered within the European Union, you may cancel or return your order within 14 days of receiving it, in accordance with applicable consumer protection laws.
Returned items must be unused, in their original condition, with tags attached, and include proof of purchase.
Refunds
Once we receive your returned item, we'll inspect it and notify you by email regarding the status of your refund.
If your return is approved, your refund will be issued to your original payment method within 5–10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund to your account.
If more than 15 business days have passed since your refund was approved and you haven't received it, please contact us at
Email: knockoutgymwear@gmail.com








